A quick note about Windows 10; Yes, Microsoft is shoving their new WIndows 10 in our faces and down our throats at the same time. Windows 10 is Windows 8.1 with a start button and some phone/tablet features. The free upgrade is good until the end of July 2016. Upgrades traditionally are troublesome because any problems you are having with your Windows now are amplified when you upgrade, and Windows 10 is NOT a robust operating system at all. I still feel that Windows 7 is their best ever OS. They are planning to support Windows 7 until January 2020, and given the history with XP, I would assume they will continue support indefinitely. If you have had the offer in your face and are planning to upgrade, make sure your system is clean and right before you do. If not, you can change your update settings to keep any update from installing without your permission. And watch out, they will be upgrading everybody to Windows 10 soon with or without your permission. They want Windows 10 to be their last OS release, and just update it in the future. Do your research before you upgrade.
SINCE 1996 PC RESCUE HAS PROVIDED THE BEST COMPUTER SERVICE AVAILABLE ANYWHERE!
COMPUTERS ARE A CONFUSING THING FOR THE AVERAGE USER - THEY DON'T HAVE TO BE! TAKE A FEW MINUTES AND READ ABOUT MY EXPERIENCES WITH COMPUTERS! THIS IS MY OCCUPATION AND I HAVE DONE IT ALL DAY EVERY DAY FOR OVER TWENTY YEARS!
Computers today are much more dependable than they used to be many years ago. The majority of all computer problems come from one place and one place only - THE INTERNET!
People tell me every day; "I don't go to bad websites" and "I don't open emails from people I don't know". Yes, bad things get into your machine from bad sites and infected emails. But that is just a fraction of the sources! A new infection is released "into the wild" as they say, or onto the internet, every few seconds! At any given time a huge number of websites are infected and the people that run the sites don't even know! There is a huge problem with "PUPs" - "potentially unwanted programs". These are free backup programs, driver update programs, system optimizer programs, web search programs - there are HUNDREDS of them! And they can install themselves in what we call a "driveby download"!
The single most prevalent problem that I see is the majority of people just do not understand malware (viruses, spyware, trojans, trackers, PUPs [potentially unwanted programs], and the rest), where they all come from, what they do and how to prevent them!
You spend your money on a brand new machine because you want to do things faster; do you realize that every machine comes set to save power, not to go fast? Let me optimize your laptop or desktop and realize the speed that you purchased!
Okay, you buy and install an anti-virus program like Norton or McAfee and you then think you are completely protected from the bad stuff. Sorry, but there are many levels of falacy to that plan; firstly, the big-name protection programs are large and gum up your system and they are completely inneffective. "Vaporware". Why do you think Intel bought McAfee? It's a massive money-maker!
But look at the problem from my viewpoint - there are new infections released onto the internet every few seconds, and trust me - these hackers are very talented programmers! I know because I fight their products all day every day! At any given time a huge number of websites are infected with malware waiting to get into your system. So the internet browser you use is very, very inportant!
For example, Mozilla Firefox is popular because it is fast. But guess what? It's fast because it doesn't check to see if that website you're headed to is infected with malware. Internet Explorer and Google Chrome do, but it takes time to do that and people are impatient. So they get their machines infected and it doesn't run right anymore, or it doesn't run at all. These infections are programs that run behind the curtain, use your machine's resources, and slow everything down to a crawl!
Then there's those "PUPs" that are everywhere right now; free backup programs, optimizers, mail programs, search toolbars - the list is massive! And once they get into your system they are almost impossible to completely clean out. Sure, do a "free" online backup - go ahead and send all the information from your computer to some server in China or India so they can sort through the data and sift out all your bank passwords and user names! They would love that! Look at your Windows desktop - are there icons for programs you don't remember installing? That's because you didn't install them, they installed themselves and facilitate the installation of many more.
Okay, why am I droning on? Because you need help! One protection program just cannot do everything these days! You need specialized programs that really, truly work! And it takes YOU being vigilant and pro-active! That is what I can help you with, AFTER your machine is thoroughly and completely cleaned out and the Windows files are repaired. As I have said for years, "there is NOTHING FREE ON THE INTERNET. Period."
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